Functional Areas of a Nonprofit Blog Series

As we look forward to exiting the COVID-19 pandemic and returning to some form of “normal,” it’s important for nonprofits to take stock of their risks. In a series of upcoming blog posts, starting today, we provide important questions to ask about every functional area of your nonprofit.

We will begin in the upper right quadrant of the diagram above and will over the coming weeks provide a series of free downloads you can use for reflection and discussion at staff meetings.

We begin with operations.

We define operations to include the ways in which your nonprofit conveys value to the ultimate users of your goods and services. Operational risks can include inadequate or improper documentation of procedures, inefficient services, ambiguity about role and responsibilities, program challenges, inadequate (or no) metrics, failure to meet objectives, and so on.

Click the button below to get your free download of more than 50 questions to ask about operations. Each of these questions can uncover threats (downside risks) and opportunities (upside risks) that you can evaluate and address in the coming months.