Great Free “Lean” Tools

  Readers of this blog know that we are strong advocates of “lean management,” which focuses on gradual, continuous improvement. Over at goleansixsigma.com, they have a set of more than 30 free tools that readers can download and use to begin...

The Power of Process

  Hurricanes, wildfires, and terrorist attacks capture headlines, but most risks are internal, not external. Because they are so busy, nonprofits often fail┬áto identify and document their core processes. This leads to inefficiency, ineffectiveness, and...